Refund Policy

At Mint Merch, we are committed to delivering high-quality products to our customers. Please review our refund policy carefully before making any purchases.

All Sales Are Final

All sales made through Mint Merch are final. We do not accept returns, exchanges, or provide refunds for any merchandise unless the item received is defective or damaged.

Damaged or Defective Items

In the event that you receive a damaged or defective item, please contact us at [customer support email] within 7 days of receiving your order. We will work with you to resolve the issue by offering a replacement of the same item. To be eligible for a replacement:

• You must provide proof of purchase (order number, receipt, etc.).
• The item must be unused and in the same condition that you received it.
• You may be required to send the defective item back to us.

Non-Returnable Items

Due to the nature of our business and for health/safety reasons, the following items are non-returnable:

• Custom-made or personalized products
• Limited edition items
• Items marked as “final sale”
• Apparel that has been worn, washed, or altered in any way

Incorrect Shipping Information

Mint Merch is not responsible for products that are not delivered due to incorrect or incomplete shipping addresses provided at the time of purchase. Please ensure that all shipping information is accurate before completing your order.

Shipping Delays

We aim to process and ship all orders as quickly as possible. However, shipping times may vary depending on your location. Please note that Mint Merch is not responsible for delays caused by the shipping carrier or customs processes.

Exemptions

Our refund policy does not affect any rights you may have under consumer laws that apply in your jurisdiction. If your purchase is subject to any local consumer protection laws, you may still be entitled to remedies under those laws.